UX Design Processes
Intro to product design - Stephanie Engle
Master class on the importance of - and core workflow for - designing products.
Fast Path to a Great UX — Increased Exposure Hours - Jared Spool
A strong argument for having everyone spend at more time with users (and do so more frequently).
How to build an experience map - Niall O'Connor
A great how-to guide for creating an experience map with a real-life example.
The art of the user interview - Nick Babich
User interviewing 101. A tactical, practical how-to guide for conducting user interviews.